Short answer
Thailand's Tourist Police Bureau said on 22 October 2026 that visitors can call its hotline, 1155, around the clock, and that it works in eight languages: English, Chinese, Japanese, Korean, Russian, French, German and Hindi. The bureau also promotes the Thailand Tourist Police app for reporting incidents and asking for help. It asks callers to give a clear location and a short description of the problem. The Tourism Authority of Thailand's 2024 guide to the app listed five languages, so the service has grown.
What the bureau said on 22 October
Pol Lt Gen Pongsayam Meekanthong, commissioner of the Tourist Police Bureau, said on 22 October 2026 that the bureau was strengthening its help for Chinese and other international visitors, The Nation reported. The aim is to let visitors reach officers easily and get a quick response, working with the Immigration Bureau and other police units.
The bureau encouraged visitors to remember the hotline 1155, which runs 24 hours a day. The Nation reports that it supports English, Chinese, Japanese, Korean, Russian, French, German and Hindi. Visitors can also report incidents or ask for help through the Thailand Tourist Police application. The announcement came two days after the tourism minister responded to a safety advisory from the Chinese embassy.
What the app does
The Tourism Authority of Thailand (TAT) described the app in December 2024. Its SOS button connects you to the 1155 call centre and shares your GPS position. It has a live chat with officers and online interpreters, a locator for the nearest police station and areas flagged as risky, and a way to record and report an incident. It is free on iOS, Android and Huawei.
TAT's 2024 guide listed interpreters in five languages: English, Chinese, Japanese, Korean and Russian. The bureau's October 2026 list adds French, German and Hindi. TAT also said in June 2026 that registered users of the Immigration Bureau's THIM app can reach the Tourist Police hotline from inside it, round the clock.
What to do before you travel
Save 1155 in your phone and download the app before you fly. When you call, say where you are first: a hotel name, a pier, a beach or a road. Then say in a few words what happened and whether anyone needs a doctor.
The bureau describes its role as information, travel assistance and coordination when visitors meet problems or emergencies, working with the Immigration Bureau and other agencies. Keep a photo of your passport and your hotel address on your phone, so you can give clear details if you need to report something.
On a tour with us
On a day tour, tell your English-speaking guide first, and call 1155 if you need the police. Our tours include accident insurance, as listed on each tour page; that is separate from police help.
On our Krabi 4 Islands and Hong Islands tour, from $35 per person, the price includes an English-speaking guide and accident insurance. For more on staying safe, read our guide to travel safety in Phuket.
Practical checklist
- Save the Tourist Police hotline, 1155, in your phone before you land.
- Download the free Thailand Tourist Police app and test the language setting.
- When you call, give your exact location first, then what happened.
- Keep a photo of your passport and your hotel address on your phone, ready to give details.
- On a tour, tell your guide first.
Questions and answers
What is the Tourist Police number in Thailand?
1155. The Tourist Police Bureau says the hotline runs 24 hours a day and works in English, Chinese, Japanese, Korean, Russian, French, German and Hindi.
Is the Tourist Police app free?
Yes. TAT's 2024 guide says it is free to download on iOS, Android and Huawei. It includes an SOS function, live chat with interpreters and incident reporting.
What should I say when I call 1155?
Say where you are and what happened. The bureau asks callers to give clear information about their location and the circumstances of the incident so officers can coordinate help.
What help can the Tourist Police give?
The bureau describes it as information, travel assistance and coordination when visitors meet problems or emergencies, together with the Immigration Bureau and other agencies. The app also offers an SOS call and incident reporting.